Webinar - Instill the Hospitality Culture to Enhance the Patient Experience

  • Tuesday, February 04, 2020
  • 12:00 PM - 1:00 PM


Registration is closed

Instill the Hospitality Culture to Enhance the Patient Experience


February 4, 2020

12:00PM - 1:00PM

Presented By:

Karen G Sugar
Certified Interior Designer, Space planner and Facility Designer with over forty years’ experience in healthcare design

Attendees will learn:

  • How to create the most welcoming environment for your patients
  • How to enhance your patients' experiences with 
    • Aesthetics
    • Appropriate furniture
    • Artwork
    • Biophilic design
    • Cleanliness
    • Efficient traffic patterns
    • Explanatory signage
    • Attractive lighting
    • Clear branding
  • How to protect your patients with ADA compliance
  • How to respect your patients' privacy with HIPAA observance related to your suite layout
  • Why your bottom line can be improved by introducing the Hospitality Culture
  • What costs can be lowered by creative design
  • How to reduce maintenance
  • How to retain your staff and keep them happy

(Members Attend Free, Non-members $35.00)

Continuing Education Units, CEU's:

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.

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