How to Communicate with the Millennial Patient

  • Friday, April 13, 2018
  • 12:30 PM - 1:30 PM
  • Webinar


Registration is closed

How to Communicate with the Millennial Patient

Led by MA/RI MGMA, in collaboration with the CT MGMA, DE MGMA, MD MGMA, NY MGMA, PA MGMA, and VA MGMA.

This webinar will cover the following topics:
  • Tech savvy generation who wants to be communicated to differently

  • Shop healthcare more than any other generation

  • Annual health visits not as much a priority for this group

  • Online consumer – 24/7 communication is their life

  • Expect healthcare providers and staff to live online too

About the Speaker

Stacy Christensen
Director of Marketing
POS Professional Office Services

Stacey Christensen has more than 20 years of experience in communications. She helps customers create strategic communication and marketing plans to solve their toughest communication challenges. Her expertise includes brand identity and helping customers create integrated, personalized communications for their target audiences. Currently she works in healthcare communications at Professional Office Services where she helps create communication tools and strategies for practices across the country.


Part 1 - Register through your respective/local MGMA chapter to secure a spot for the webinar.

Part 2 - Access the webinar.  The ClickMeeting (webinar hosting system) webinar link will be distributed through the MGMA confirmation and reminder emails.  Follow the link and enter your name and email address at the date and time of the webinar. 

** Note: If you have firewall security on your computer, you may encounter trouble as you access the webinar.

Continuing Education Units, CEUs

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.

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