Associate Director – Specialty Care, LLC

Specialty Care, LLC (SCLLC) is a unique Eastern Massachusetts physician practice management services organization/network.  SCLLC is owned by its 350 physician members.   SCLLC creates and administers select services/programs for its owners’ practices which enable them to act as one large group, while at the same time maintaining their independence in private practice.  Visit www.specialtycarellc.com for more information.  The Associate Director will work with the Executive Director, Board of Managers, and Committees to conduct the organization’s business and operations.

Send resume and cover letter to:  info@specialtycarellc.com

Education:

Degree in Health Sciences, Management, or related field; Master’s degree preferred.

Work Environment:

Full time flex position; collaborate in-person and online; work out of home; travel to member practices and other meeting locations; Monday through Friday with early morning and evening meetings across Eastern Massachusetts.  Boston to MetroWest to South Shore applicant locations preferred.

Qualifications/Experience/Skills:

• ·      Experience working with a wide range of medical personnel: physicians (SCLLC is predominantly surgical specialties), medical practice support staff, admin./managers.
• ·      Medical or medical management/admin. background.
• ·      Advanced training in management (MBA preferred).
• ·      Understanding of group practice operations (surgical specialty preferred).
• ·      Knowledge of mathematical modeling, statistical analysis.
• ·      Experience with 2-3 of the following: employee benefits, human resources, medical supplies, professional liability insurance.

Responsibilities:

• Plan, organize, and conduct the organization’s operations.
• Assist in conducting the Risk Management program:  analyze malpractice claims data for review with individual members, the insurance carrier, and Risk Management committee; research and analyze claims of potential new members for credentialing, analyze claims of the entire membership to assess the financial impact on the malpractice insurance program; manage various risk management activities (incl. newsletter, CME programs, office reviews) with assistance of consultant(s).
• Conduct organization’s other major programs: Medical Supplies Program, Human Resources and Employee Benefits Program, Medicare Bonus Program(s), and EMR/EHR Meaningful-Use Medicare Funding Program – all in coordination with SCLLC’s partnering organizations.
• Manage committee meetings including Board of Managers, Risk Management and Investment Advisory Committees.
• Assist in development and implementation of an annual CME conference.
• Financial management of the organization, including budget development and monitoring, preparation of monthly reports for the Board, fee and premium billing – all in coordination with organization’s accounting firm, partnering organizations, and/or consultant(s).
• Prepare accurate and timely analyses of savings for members and potential new members garnered through participation in organization’s programs.
• Participate in the recruitment process for new members:  promote SCLLC, meet with potential new members, conduct due diligence, analyze credentials, onboard approved new members.
• Provide leadership to and manage the efforts of support staff
• Coordinate and assist in annual malpractice insurance renewal process.
• Oversee and manage website content with consultant(s).

Send resume and cover letter to:  info@specialtycarellc.com

Director of Patient Access, Sexual & Reproductive Health Services

About the Agency: Health Imperatives is a non-profit agency whose mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts.  We believe that everyone has a right to be healthy, safe, empowered, and economically secure. Our trauma-informed health care and human services are responsive to the diverse needs of more than 30,000 people each year.   

TITLE:         Director of Patient Access, Sexual & Reproductive Health Services

HOURS:      Full time, Monday through Friday including some evenings.  Travel required across

                    Southeastern Massachusetts.

DUTIES:     Within the Sexual and Reproductive Health Services team and under the direction of the Director of Reproductive Health Services, the Director of Patient Access is responsible for assessing business practices, and recommending and implementing changes necessary to increase patient access and maximize resources in seven clinics.  This includes:

• Providing vision, leadership and operational oversight of patient access functions
• Identifying and implementing strategies to improve processes, promoting operational efficiencies, enhancing the patient experience and meeting MA DPH licensure requirements
• Providing training, assessment and evaluation of staff regarding patient access functions
• Managing Electronic Health Record system operations
• Acting as a liason between program and finance staff regarding billing and inventory practices
• In collaboration with program and fiscal staff, participates in revenue cycle initiatives, recommends front-end processes that support strategies to improve the quality of the process from a patient satisfaction as well as financial and clinical perspective
• Ensuring supply ordering and inventory systems meet requirements
• Ensuring policies and protocols are implemented based on CQI work plans and program requirements
• Generating, maintaining and analyzing a variety of registration, appointment and scheduling reports and statistical reports regarding utilization and trends
• Coordinating medical provider and staff scheduling of all sites, handling calls and ensuring adequate staffing coverage
• Keeping current on practice management trends and matters
• Other duties as assigned
  
  

REQUIRED QUALIFICATIONS: Bachelor’s Degree and minimum of 5-8 years of experience in overseeing

patient access for health/medical programs. Must have strong organizational and a track record for

completing projects thoroughly and on time and the ability to simultaneously organize complex

projects. Must be able to create effective communication strategies; convey clear messages, identify

appropriate message content and delivery, listen actively, and develop clear written communications.

Demonstrated strong leadership skills, including the ability to approach complex problems with

creativity, sensitivity and sound judgment. Valid driver’s license necessary. Ability to lift up to 20

pounds of program materials. 

PREFERRED QUALIFICATIONS:  Master’s Degree in Business or Health Care administration. Experience as Medical Practice Manager across multiple sites.

Apply to / send resume: egeraldo@healthimperatives.org

Posted 11/25/19