Career Information

Massachusetts/Rhode Island MGMA provides this Career page as an affordable service to the medical practice community. Members and non-members are welcome to participate. Send your career notices to Info@mmgma.com in an email or as an email attachment. An attachment should be an original file [IE: Microsoft Word]. A notice will remain online for 30-days, but can be renewed for an additional 30-days at the same rate. Massachusetts/ Rhode Island MGMA members can post a career notice free of charge. The fee to nonmembers is $99 per notice. Payment needs to be received in full before the career posting is uploaded to the website.

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Market Operations Manager - Metrowest/Framingham, MA

Posted: 03/19/19


Helping people feel better isn’t just about the treatment we give – the relationships we create and the compassion we share are just as important. We build our teams at Tenet Healthcare with a special kind of person. People who care, inspire and believe in our shared ability to help others.

Description:

Tenet Physicians Resources, the practice management division of Tenet Healthcare, has an immediate need for an area Manager, Market Operations in the Worcester, MA market.  

The Manager, Market Operations (MOM) for the employed physician practices in the Worcester market will conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision and Values. 

MOM’s are area managers, who manage and direct activities in the Worcester market Physician Practices including physician human resources requirements, customer service, customer satisfaction, financials, Meaningful Use attestations, business information systems, practice profile analysis, and compliance with regulatory bodies.    


Qualifications:

  • Bachelor’s degree or related equivalent experience in health care or business administration.
  • Three years practice management experience in a large multi-specialty group of physicians that included management responsibility of all operational areas including finance. Multi-site management experience strongly preferred
  • Proficiency in Microsoft Office and EMR’s
  • Strong leadership skills and understanding of group processes, teamwork, and site/cost center-based management
  • Knowledge of third-party payers
  • Strong communication skills at all levels, including provider relations
  • Ability to take initiative and exercise independent judgment, decision-making, and problem-solving expertise

Apply to: https://jobs.tenethealth.com/job/massachusetts/market-operations-manager-metrowest-framingham-ma/1127/10754966

Practice Administrator - Martha Eliot Health Center

Full-Time Position


Posted March 15, 2019

At BCH, success is measured in patients treated, parents comforted and teams taught. It’s in discoveries made, processes perfected, and technology advanced. Also, in major medical breakthroughs and small acts of kindness and in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Martha Eliot Health Center and discover how your talents can change lives.

The Practice Administrator will be responsible for:

  • Managing daily operational efficiency and coverage for assigned clinical areas by organizing work and work methods to ensure efficient use of staff time and equipment
  • Monitoring key performance indicators for assigned clinical areas and actively pursuing projects designed to boost operational performance
  • Collaborating with HR, Department Administrator and physician/nurse leaders, and managing human resources effectively through efficient staffing, coaching and development of staff, and setting and maintaining high work standards. Delegating authority, responsibility and work appropriately among subordinates
  • Preparing and monitoring the department/program operational schedules together with physician/nurse leaders. Monitoring operational and financial targets and variations in line with budget expectations
  • Operating as Subject Matter Expert in areas involving
    • Appointment scheduling
    • Visit encounter template development
    • Patient requests received via phone or online
    • Referral management
    • Administrative support for specific care providers
  • Collaborating with Hospital Compliance, physician and nurse leaders, to manage compliance with government regulations and 3rd party payor requirements
  • Engaging patients and families in troubleshooting and resolving difficult situations or challenging requests
  • Acting as administrative liaison between the department/program and hospital departments which may include ISD, Facilities, Marketing, outside vendors and contractors.  Serving as principle liaison to any other hospital on joint matters and shared programs. Serving on hospital task forces and committees, as appropriate
  • Directing and developing staff to look at service delivery workflows and processes and identifying opportunities for improvement of key performance metrics
  • Managing direct reports for all key activities including
    • Day to day support
    • Staff scheduling
    • Performance reviews
    • Staff professional development plans

To qualify, you must have:

  • Bachelors in Business Administration, Healthcare Administration or closely related field; Masters preferred
  • Minimum of 3 years applicable professional work experience, including at least 1 year of supervisory or management experience. Additional years of experience may substitute for degree
  • Lean Six Sigma and process improvement experience highly preferred
  • Ability to effectively manage the employees within assigned unit/department and to influence and negotiate with peer level managers on issues and programs that impact assigned unit/department. Work requires effectively dealing with conflicting views or issues and mediating fair and workable solutions
  • Skills necessary to solve complex problems in the areas of clinical/research operations, business planning, financial management, marketing, personnel and information systems management

This position is eligible for an Employee Referral Bonus.

BCH offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement and discounted rates on T-passes

BCH is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability

Apply to: 

https://jobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?partnerid=368&siteid=5205&Areq=49499BR

Perfusionist - Cardiovascular Surgery 

Full-time position


Posted February 7, 2019


Will be responsible for:

  • Monitoring and controlling extracorporeal perfusion equipment during cardiopulmonary bypass surgery and related procedures on patients of all ages, while under the direction of a physician and in accordance with established policies, procedures and standards of practice.
  • Selecting, assembling and preparing equipment and supplies for assigned cases.
  • Operating and maintaining equipment.
  • Monitoring and evaluating physiologic data and making adjustments in perfusion parameters as needed.
  • Administering prescription drugs, blood products and anesthetic agents through the extracorporeal circuit and inducing specified physiologic conditions, such as hypothermia and circulatory arrest, as ordered by a physician.
  • Assisting with inventory management.
  • Assisting with assigned projects in a collaborative cardiovascular team.

To qualify, you must have:

  • Graduated from an accredited Perfusion Training Program, with a Master’s or Bachelor’s degree preferred.
  • Current certification as a Clinical Perfusionist by the American Board of Cardiovascular Perfusion.
  • Perfusionist licensure through the Commonwealth of Massachusetts.
  • Analytical skills to resolve complex problems requiring the use of scientific, mathematical, or technical principles and in depth, experienced based knowledge.
  • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) retirement savings plan, cash-value pension plan, tuition reimbursement, and discounted rates on T-passes (50% off). Discover your best.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply to: https://sjobs.brassring.com/TGnewUI/Search/Home/Home?partnerid=368&siteid=5205#jobDetails=2806157_5205

Regional Director of Operations - Primary Care - Cambridge Health Alliance

Full-time position


Posted January 29, 2019


Job Details: The Regional Director of Operations (RDO) is responsible for the overall operations, program development, patient/customer growth and provider retention of four or more primary care locations.


Responsibilities: Overall accountability for financial performance, service quality, staff oversight, patient experience and quality of care. Additionally, the RDO will provide support and direction for resolution of issues which impact multiple locations e.g. on call systems. Supervises all site leaders and provides support to the staff in the provision of the highest quality patient care delivered in a compassionate, culturally sensitive, efficient, and cost-effective manner. Responsible to assess and respond to the needs of the community. Leads and encourages innovation and initiates and leads quality improvement projects. Accountable for budget and financial performance. Responsible for ensuring promotion of professional development in all those under his/her supervision. Promotes a professional image by contributing to an atmosphere of respectfulness to patients, their families, members of the staff and other customers. Committed to the development of staff to reach their fullest potential. Serve as a mentor and coach. Responsible for maintaining and enhancing an exemplar culture of engagement within their region. Partner with other leaders in Primary Care and elsewhere to inculcate a similar culture throughout Primary Care.


Qualifications: Minimum of five years experience in a leadership role in large or multiple ambulatory practices preferred. Experience in primary care preferred. Master's degree (MBA, MHA or equivalent) required.


Apply to: http://www.Click2apply.net/zqxqp6jn9y8ryfth

Chief Operating Officer - University Gastroenterology


Posted January 17, 2019


University Gastroenterology (UGI), located in Providence, Rhode Island, seeks to recruit a new Chief Operating Officer (COO) who will lead the operations of the organization, drive continued growth and profitability and grow shareholder value. This role represents an exciting opportunity to provide operational leadership to a highly-regarded group of providers that comprises the largest gastroenterology medical group in the state. The COO will have a major impact serving as the most senior non-physician executive, contributing to the strategic, operational and clinical missions of the organization, while supporting the continued development of a high-quality program of clinical care that is a regional market leader.

UGI is a 26-physician single specialty group in Rhode Island with four major campuses. The group has 15 satellite offices and provides inpatient consultative services at several hospitals in the area. University Gastroenterology’s doctors are regionally recognized for their expertise in general gastroenterology, inflammatory bowel disease, liver disease, and therapeutic endoscopy.

Partnering with the newly elected President, the COO will play a major role in UGI’s ongoing expansion and building upon an already impressive reputation. Ideal candidates will have excellent physician relationship skills and an outstanding track record of leading a healthcare service business with a focus on operational excellence, patient experience and driving a positive, professional culture. Physician practice management experience highly preferred.

An attractive compensation package comprised of base salary, annual performance bonus, full benefits, and relocation assistance, if necessary, has been created to attract outstanding candidates. Bachelor’s degree in Business or Healthcare required; Master’s degree in healthcare administration or MBA preferred.

For consideration apply directly to:

Caroline Ellison

Recruiter, Healthcare Services

T: (404) 253-7363

Caroline.Ellison@kornferry.com


Director, Finance Practice Operations - Massachusetts Market

Posted January 9, 2019

This is a key strategic and tactical financial management position responsible for serving the market's administrative and physician leadership through the provision of advice, guidance, intellectual financial  and business "know how".  The position is part of the Executive Management team in Massachusetts and will provide support to the Sr. Director of Operations, Market Operations Managers, Physicians and Central Business Office of the Medical Group. The Director of Finance Operations position is responsible for the direct oversight and leadership of Finance, Capitated Managed Medicaid Incentive Programs, Due Diligence, Credentialing and Revenue Cycle Management functions associated with employed physicians and mid-level providers within the Massachusetts Market.  The Director of Finance will provide leadership and guidance to a professional team supporting Accounts Payable, Cash/Treasury and Central Business Office.  The position is responsible for interacting with market, region and home office finance and operations leadership in developing and maintaining sound financial systems and structures to ensure a profitable practice.

1.            Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet.

2.            Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

3.            Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.

4.            Provides technical support for matters associated with budgets, targets, revenue recognition, compliance with GAAP, policies, procedures and guidelines.

5.            Provides advice/guidance for decision-making that is in line with the overall strategic goals of the organization.

6.            Supports the region on financial and operational management projections, reporting, budgetary controls, planning, and analysis as well as improvement initiatives.

7.            Exhibits exemplary customer service skills. Provides analysis and solutions of business problems.

8.            Continually educating the Market Operations Directors, Managers and Practice Managers on financial issues and budget control techniques; excellent communication skills.

9.            Facilitate and coordinate ideas for development of strategies for revenue and expense improvements required to fulfill the goals and objectives of each practice entity.

10.        Provide technical expertise to proactively drive and implement best practices across the finance and accounting functions.

11.        Provide leadership and guidance to finance, accounting and revenue cycle management staff related to hiring and training of the staff, annual performance evaluations, and organizing and leading the region.

12.        Participate in Monthly Operations Reviews with TPR and Region senior leadership.

13.        Provide finance and operations support for practice acquisition and De novo practices.

14.        Assist with development and communication of annual manpower plan and budgets.

15.        Lead various meetings with physicians, practice operations, revenue cycle management and TPR leadership.  Responsible for working with practice leadership to identify opportunities for improving EBITDA and cash flows.

16.        Participate in physician on-boarding activities related to Finance. Educate practice management on utilization of MSO chart of accounts, reviewing / understanding practice financials and various operational Finance activities (e.g.: daily cash and charge reconciliations and proper controls related to change funds).

17.        Provide oversight of market finance/accounting professionals to ensure timely and accurate completion of:

·         monthly, quarterly and annual physician financial accounting (accrual-based) reports

·         month end financial statements

·         journal entry review

·         financial statement variance analysis

·         contractual and bad debt reserve analysis

·         balance sheet reconciliations in accordance with Company policy with no reconciling items greater than 30 days

·         cost allocations within the practice financials

·         quarterly forecasts and annual budgets

·         monthly physician contractual reporting including salary adjustment and productivity calculations

Qualifications:

·         Bachelor's degree in Finance or Accounting required.  Master's degree preferred.

·         10+ years of progressive management level experience in Finance, Accounting or Audit field required.  Preferred progressive practical finance experience in an academic or large group practice and/or Fortune 500 experience a plus.  Sound experience and background in GAAP, internal accounting controls, research/grant accounting and patient care regulatory environment. The successful candidate will also have demonstrated leadership and supervisory abilities, including a commitment to diversity and inclusion and the ability to build effective teams.

·         Knowledge, Skills & Abilities:  Knowledge of Generally Accepted Accounting Principles.  Ability to effectively and professionally communicate, both in writing and verbally, with physicians, management, vendors, consultants and other clients.  Strong ability to work under pressure and meet tight deadlines.  Strong analytical problem solving aptitude with creative solutions.  Ability to organize work with large amounts of information efficiently, manage multiple projects and deadlines simultaneously with attention to detail in a fast-paced and results-oriented environment.  Must be computer literate with proficiency in Microsoft Outlook, Excel, Word and other accounting software packages.  Experience with Microsoft Access is preferred.

·         CPA preferred.

Resumes can be sent to Norma1.ochoa@tenethealth.com or Apply Here

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